Returns & Refunds

In addition to your legal rights, should you change your mind, you can cancel your order and receive a refund if you notify us as set out below within 14 days of receiving the goods.

We will notify you once we’ve received and inspected the returned items and let you know if the return has been accepted.  If approved, you will automatically be refunded using your original payment method.  Please note refunds will take 7-10 days to be processed.

  • Please check your order upon receipt and contact us immediately if the item is defective, damaged or if you received the wrong item. We will aim to correct this as soon as possible.
  • If you have any questions, please contact orders@wmsp.co.uk.


  • Orders will be sent within 5 days of receiving your order, this may be extended during busy periods.
  • You will receive an email when the items have been dispatched to the email address provided at the time of purchase.
  • Delivery will be 3-5 days from dispatch. We do not use order tracking on any orders.
  • Orders can only be dispatched to the United Kingdom, any orders outside of the United Kingdom will be cancelled.